Starbucks in Virginia

"Coming back from my Doctor’s office last Friday after a fasting visit I was in desperate search for a Starbuck’s and noticed a new one just minutes away in Gatehouse Plaza. Long line for the drive thru so I went inside and although no seating, saw so much room inside and well laid out for post pandemic. Bit chaotic and took a little while to get my London Fog but folks seemed very pleasant. Be careful backing out as the entrance is also very busy."

"Had a food item replaced due to an allergy and received it cold. Whoever was on to-go orders was killing it & was on top of putting everything together but it did not seem like the rest of staff matched their energy. No confirmation from the staff member when handing the product order, he was ready to help but did not seem to have customer service training. The baristas here have been great for years though"

"This Starbucks is conveniently located on Route 50 near the 495 highway exit. It’s a clean and cozy spot with plenty of comfortable seating, including couches. The service is quick, and the food is served warm, just as expected. Highly recommended!"

"Four stars are for service received under challenging high traffic conditions in approximately 16’ X 60’ space. Despite architectural limitation the place is well staffed and they go about the business of meeting the challenge well and in good spirits. It is clearly a hit-and-run place. During peak traffic there is an order expediter on the customer side of the counter at counter end near the door helping get online orders in the hands of that traffic so they can get out fast reducing congestion with customers further down the line ordering at the cash register coming forward. Only five 2 top tables on periphery of pick up area near the door. There is reasonable size seating area to left in back across from the restrooms but you aren’t aware of it unless you use the restrooms. Walls, floor tile and furnishings are dull. It is not a hang out spot. But there is an abundance of parking spaces available unlike the attractive ambiance of the Dunn Loring Metro Starbucks a mile or so away. I come here early in the morning only. Often here at 5:00 AM open but rarely after 6:00 AM when morning traffic begins to build during the week. I like to get twice toasted bagel with butter and coffee and enjoy at one of the 2 top tables in front of the store. If you ask order taker to twice toast they will. One heating time cycle is not enough to caramelize and also one heating cycle does not warm bagel enough to melt butter. All Starbucks in my experience serve cold butter directly from refrigerator. Much better flavor to my taste twice toasted and sufficient temperature to melt their cold butter."

"EDIT: the staff here is unionizing (Starbucks Workers United), so please let them know you support them when you visit!! Call/email Supervisor Dalia Palchik and Delegate Marcus Simon to let them know that this is good for the Merrifield community. Spacious, with plenty of seats, power outlets, and parking, but could use more frequent cleaning. Decent service, but be prepared to wait during morning/afternoon rush hour (since it's the closest Starbucks to the Inova Fairfax Hospital)."

"Expedient service. It was a quiet atmosphere to get some work done on my laptop. Friendly staff. Clean bathrooms as well as overall dining area. I like that they have couches and different sized comfy chairs."

"By far the friendliest Starbucks! This is how it was years and years ago. Clean! Clean bathrooms! Super nice service! Fresh coffee. I didn’t mind tipping because clearly the staff cares. All Starbucks should be like this."

"It is a good location with big clean seating area. However, they missed up one of my drinks as they didn't add my customization, so I had to go back for them to change it and they did."